Fully mapped to training package requirements
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
configure and test a router Group E ICTSAS518 Install and upgrade operating systems Group E ICTPMG401 Support small scale ICT projects Group E ICTDBS403 Create basic databases Group E BSBCRT401 Articulate
Units of competency HLTINFCOV001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)
Elective units BSBADM405 Organise meetings Group A BSBFIA401 Prepare financial reports Group A BSBITU402 Develop and use complex spreadsheets Group A BSBWRT401 Write complex documents Group A BSBITU404 Produce complex desktop published documents Group A BSBCMM401 Make a presentation Group B BSBFIA412 Report on financial activity Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBRES411 Analyse and present research information Group C BSBCUS402 Address customer needs Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)
LLND Kit-BSB60815 Advanced Diploma of Recordkeeping Self-Study Guide Fully mapped to training packageEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational