aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)
charge and replace batteries and jump-start vehicles * We can develop additional elective units that are not listed on request (Please contact us for further information)
Class activities bookThe class activities book helps VET trainers and assessors to create an interactive learning environment
ACSF-mapped resource provides RTOs with a streamlined
procedures and programs to meet legislative requirements Group C BSBWOR301 Organise personal work priorities and development Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Guide-CHCEDS047 Assist in facilitation of student learning New Qualification-April 2024 aggressive or abusive customers SIRXECM002Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce