SCORM Compliant Package-TLII5018 Manage customer service ICT calculate quantities and mark out

calculate quantities and mark out materials CPCPCM2043 Carry out WHS requirements CPCPCM2047* Carry out levelling TLID0020 Shift materials safely using manual handling methods * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSFPT3010 Pitch raise a piano MSFPT3014 Tune a piano aurally and electronically within time and accuracy constraints MSFPT3009 Develop control of tuning hammers MSFPT3011 Tune unisons aurally to a beatless condition MSFPT3008 Apply piano tuning theory and basic acoustics MSFPT3013 Tune a temperament octave to produce an equally tempered scale MSFPT3015 Voice a piano MSFPT3012 Tune octaves aurally to appropriate stretch MSFPT3016 Provide advice to customers on piano tuning and repair * We can develop additional elective units that are not listed on request (Please contact us for further information)

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procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBCUS402 Address customer needs BSBRES411 Analyse and present research information * We can develop additional elective units that are not listed on request (Please contact us for further information)

install and configure a customer smart technology network ICTTEN415 Install and configure internet protocol TV in a home network * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-TLII5018 Manage customer service ICT calculate quantities and mark out* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.