SCORM Compliant Package-VU23535 Read and write simple texts for employment HLT Units of competency CHCCOM001 Provide

Units of competency CHCCOM001 Provide first point of contact CHCCCS030 Determine and respond to carer needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern

Elective units MSS407003 Analyse process changes MSS407008 Capture learning from daily activities in an organisation MSS407010 Improve visual management in the workplace MSS407011 Manage benchmarking studies * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0042 Solve problems in ELV single path circuits UEECD0051 Use drawings

SCORM Compliant Package-VU23535 Read and write simple texts for employment HLT Units of competency CHCCOM001 Provide* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.