Learner Guide-ICTNWK302 Determine and action network problems MSL Units of competency ICTWEB305 Produce

Units of competency ICTWEB305 Produce digital images for the web CUADIG304 Create visual design components CUADIG301 Prepare video assets * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief BSBDES601 Manage design realisation BSBDES602 Research global design trends * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units BSBADM405 Organise meetings Group A BSBFIA401 Prepare financial reports Group A BSBITU402 Develop and use complex spreadsheets Group A BSBWRT401 Write complex documents Group A BSBITU404 Produce complex desktop published documents Group A BSBCMM401 Make a presentation Group B BSBFIA412 Report on financial activity Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBRES411 Analyse and present research information Group C BSBCUS402 Address customer needs Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units BSBSUS411 Implement and monitor environmentally sustainable work practices FBPFSY4001 Supervise and maintain a food safety plan FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FBPWHS4002 Maintain work health and safety processes SITXHRM001 Coach others in job skills Electives FBPRBK3005 Produce basic bread products FBPRBK3017* Operate plant baking processes FBPRBK4001* Produce artisan bread products FBPRBK3003 Produce specialist pastry products FBPRBK3010 Produce cake and pudding products BSBOPS404 Implement customer service strategies BSBESB406 Establish operational strategies and procedures for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTNWK302 Determine and action network problems MSL Units of competency ICTWEB305 ProduceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce