LLND Kit-CHCINM002 Meet community information needs Unit aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTL004 Inspect and service LNG fuel systems AURTTL005 Diagnose and repair LNG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEECD0060 Write specifications for electrotechnology engineering projects UEERE0013 Develop strategies to address environmental and sustainability issues in the energy sector Elective units BSBOPS203 Deliver a service to customers BSBSTR502 Facilitate continuous improvement BSBTWK502 Manage team effectiveness UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0008 Install

Units of competency HLTPOP026 Monitor and maintain sewage or effluent systems HLTPOP027 Monitor and maintain water supply HLTPOP025 Provide basic repairs and maintenance to health hardware and fixtures * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief MSFID4013 Design residential interior lighting MSFID4014 Produce digital models and documentation for interior design projects MSFID4016 Design colour schemes for interior and exterior spaces MSFID5020 Design residential interiors MSFID5021 Evaluate site structure and services for interior design briefs MSFID5022 Explore and apply creative design methodology to interior space MSFID5025 Develop residential interior design project documentation Elective units BSBCRT512 Originate and develop concepts BSBPMG430 Undertake project work CUAANM313 Create 3D digital models CUADIG517 Design digital simulations CUAPPR513 Present a body of own creative work BSBCRT412 Articulate

LLND Kit-CHCINM002 Meet community information needs Unit aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In today's evolving vocational education and training environment, the identification and support of learners' Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQA's LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational