Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices New Unit Units of competency FNSTPB402 Establish

Units of competency FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements If you require RPL Kits with comprehensive benchmarking

Units of competency RIICBS203D Safely handle bituminous materials RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace RIICRC309D Conduct stabiliser operations If you require RPL Kits with comprehensive benchmarking

Units of competency FNSFMK505 Comply with financial services regulation and industry codes of practice FNSINC502 Assess financial products and services vulnerability to money laundering and terrorism financing FNSRSK502 Assess risks If you require RPL Kits with comprehensive benchmarking

diagnose and rectify faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN312 Install telecommunications network equipment ICTRFN301 Install a radio communications antenna and feedline ICTTEN414 Repair telecommunication system faults If you require RPL Kits with comprehensive benchmarking

the CAQA LLND Kit supports Outcome Standards related to Learner Support

Unit Knowledge Guide-SITXCCS008 Develop and manage quality customer service practices New Unit Units of competency FNSTPB402 EstablishOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner