RPL Kit-AVI20119 Certificate II in Aviation (Flight Operations-Cargo Services) Certificate III Our unit knowledge guide supports

Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package

Core units HLTAID011 Provide First Aid SIRXWHS001 Work safely SISSSCO002 Work in a community coaching role Elective units SISXCCS004 Provide quality service SISXCAI001 Provide equipment for activities SISSSCO001 Conduct sport coaching sessions with foundation level participants SISXEMR001 Respond to emergency situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and test products to specifications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units BSBESB404 Market new business ventures BSBLDR522 Manage people performance BSBLDR602 Provide leadership across the organisation BSBOPS505 Manage organisational customer service BSBSTR601 Manage innovation and continuous improvement FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM611 Monitor performance of financial products and services in meeting client needs FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBLDR601 Lead and manage organisational change BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR602 Develop organisational strategies BSBSUS511 Develop workplace policies and procedures for sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-AVI20119 Certificate II in Aviation (Flight Operations-Cargo Services) Certificate III Our unit knowledge guide supportsOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information